Shipping policy
At GAOS Party Supplies, we work hard to make sure your celebration supplies arrive quickly and safely so you can focus on what matters most—celebrating.
Order Processing
Orders are processed within 1–2 business days after payment is received.
Orders placed on weekends or holidays will be processed the next business day.
Once your order is shipped, you will receive a confirmation email with tracking information.
Shipping Times
Estimated delivery times depend on the shipping method selected at checkout.
Typical delivery times within the United States:
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Standard Shipping: 3–7 business days
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Expedited Shipping: 2–3 business days
Delivery times may vary during holidays or high-volume seasons.
Shipping Rates
Shipping costs are calculated at checkout based on:
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Order weight
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Package size
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Delivery location
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Shipping carrier rates
From time to time, we may offer free shipping promotions on qualifying orders.
Address Accuracy
Please ensure your shipping address is correct before completing your order.
GAOS Party Supplies is not responsible for delays or delivery issues caused by incorrect or incomplete addresses.
Lost or Delayed Packages
Once an order is shipped, delivery is handled by the shipping carrier. If your package is delayed or lost, please contact us and we will assist you in locating the shipment.
Damaged Items
If your order arrives damaged, please contact us within 36 hours of delivery with photos of the damaged items and packaging so we can resolve the issue quickly.
Questions
If you have any questions about shipping, please contact us at:
Email: info@gaospartysupplies.com
We appreciate your support and look forward to helping you create unforgettable celebrations.