Shipping policy

At GAOS Party Supplies, we work hard to make sure your celebration supplies arrive quickly and safely so you can focus on what matters most—celebrating.

Order Processing

Orders are processed within 1–2 business days after payment is received.
Orders placed on weekends or holidays will be processed the next business day.

Once your order is shipped, you will receive a confirmation email with tracking information.

Shipping Times

Estimated delivery times depend on the shipping method selected at checkout.

Typical delivery times within the United States:

  • Standard Shipping: 3–7 business days

  • Expedited Shipping: 2–3 business days

Delivery times may vary during holidays or high-volume seasons.

Shipping Rates

Shipping costs are calculated at checkout based on:

  • Order weight

  • Package size

  • Delivery location

  • Shipping carrier rates

From time to time, we may offer free shipping promotions on qualifying orders.

Address Accuracy

Please ensure your shipping address is correct before completing your order.
GAOS Party Supplies is not responsible for delays or delivery issues caused by incorrect or incomplete addresses.

Lost or Delayed Packages

Once an order is shipped, delivery is handled by the shipping carrier. If your package is delayed or lost, please contact us and we will assist you in locating the shipment.

Damaged Items

If your order arrives damaged, please contact us within 36 hours of delivery with photos of the damaged items and packaging so we can resolve the issue quickly.

Questions

If you have any questions about shipping, please contact us at:

Email: info@gaospartysupplies.com

We appreciate your support and look forward to helping you create unforgettable celebrations.